{"id":115,"date":"2026-09-24T23:35:51","date_gmt":"2026-09-24T23:35:51","guid":{"rendered":"https:\/\/kitsuneguard.com\/faq\/"},"modified":"2026-09-24T23:35:51","modified_gmt":"2026-09-24T23:35:51","slug":"faq","status":"publish","type":"page","link":"https:\/\/kitsuneguard.com\/en\/faq\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"115\" class=\"elementor elementor-115\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-996bd18 e-con e-atomic-element e-flexbox-base e-default-div\" data-id=\"996bd18\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"996bd18\">\n    \t\t<div class=\"elementor-element elementor-element-b52f5a4 elementor-widget elementor-widget-html\" data-id=\"b52f5a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"kt-page\"><h1>Frequently asked questions<\/h1><p class=\"kt-sous\">Everything you need to know before and after your purchase.<\/p><div class=\"kt-corps\"><div class=\"kt-carte kt-faq\"><h2>Help &amp; information<\/h2><details><summary>What are the delivery times?<\/summary><p>Orders ship within 48 hours and are delivered in 5 business days in mainland France.<\/p><\/details><details><summary>Can I return a product?<\/summary><p>Yes, you have 15 days to change your mind. Return shipping is at your expense, except for defective products (free return). Refunds are issued within 5 to 7 days of receiving the product.<\/p><\/details><details><summary>Are the products guaranteed?<\/summary><p>All our products come with a 2-year warranty against manufacturing defects.<\/p><\/details><details><summary>How do I use my product?<\/summary><p>Each product comes with a user guide.<\/p><\/details><details><summary>Is payment secure?<\/summary><p>Yes, payment is fully secure. Your card details are never stored.<\/p><\/details><details><summary>How can I track my order?<\/summary><p>As soon as your order ships, you\u2019ll receive an email with a tracking link. You can also track your order from your account.<\/p><\/details><details><summary>Do you ship internationally?<\/summary><p>We currently ship to mainland France. More countries will be available soon.<\/p><\/details><details><summary>Can I change or cancel my order?<\/summary><p>As long as your order hasn\u2019t shipped, you can contact us to change or cancel it.<\/p><\/details><\/div><div class=\"kt-faq-fin\"><p>Can\u2019t find your answer?<\/p><a class=\"kt-btn\" href=\"\/en\/contact\/\">Contact us<\/a><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-115","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/kitsuneguard.com\/en\/wp-json\/wp\/v2\/pages\/115","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kitsuneguard.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kitsuneguard.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kitsuneguard.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kitsuneguard.com\/en\/wp-json\/wp\/v2\/comments?post=115"}],"version-history":[{"count":0,"href":"https:\/\/kitsuneguard.com\/en\/wp-json\/wp\/v2\/pages\/115\/revisions"}],"wp:attachment":[{"href":"https:\/\/kitsuneguard.com\/en\/wp-json\/wp\/v2\/media?parent=115"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}